Privacy Policy

Last updated: October 1, 2025

The simple version

We don't collect personal information unless you contact us. We don't sell data. We don't track you across the web. We use basic analytics to understand how people use the site so we can make it better.

What information we collect

Information you give us

  • Email address (only if you contact us)
  • Any message content you send us
  • That's it. We don't have user accounts or profiles.

Information we automatically collect

  • Basic usage data: Pages you visit, how long you stay, what you click on
  • Technical information: Browser type, device type, operating system
  • Location data: General geographic area (city/state level, not precise location)
  • Search queries: What you search for to help us improve results

Information we don't collect

  • We don't require personal information to use the site
  • We don't track you across other websites
  • We don't collect health information or medical data
  • We don't collect sensitive personal information

How we use your information

To improve the site

  • Understanding which features are most helpful
  • Identifying technical problems
  • Making search results more relevant
  • Improving page load times and performance

To respond to you

  • Answering questions you send us
  • Following up on feedback or suggestions
  • Providing technical support if needed

What we don't do with your information

  • We don't sell it. Ever. To anyone.
  • We don't share it except as described below
  • We don't use it for advertising or marketing
  • We don't create profiles to track your behavior

Third-party services

We use a few third-party services to keep the site running. Here's what they do:

Website hosting and infrastructure

Our hosting provider processes technical data to deliver the website to you. This includes IP addresses, browser information, and page requests.

Analytics

We use analytics to understand how people use the site. This helps us identify popular features and technical issues. The data is aggregated and anonymized.

Maps and location services

When you search by location, we use mapping services to find coordinates and suggest addresses. Your searches are sent to these services to provide results.

How we protect your information

  • Secure connections: All data is transmitted using HTTPS encryption
  • Limited access: Only necessary personnel can access any data we collect
  • Regular updates: We keep our security measures current
  • Minimal collection: We only collect what we actually need

Important: No security system is 100% perfect. While we take reasonable precautions, we can't guarantee that data breaches will never occur.

Your rights and choices

  • Access: You can ask what information we have about you
  • Correction: You can ask us to correct inaccurate information
  • Deletion: You can ask us to delete your information
  • Opt-out: You can disable analytics by using browser settings or extensions

Since we don't collect much personal information to begin with, these rights mostly apply to any emails or messages you've sent us.

Changes to this policy

We may update this privacy policy occasionally. If we make significant changes, we'll update the date at the top and may add a notice to the website.

For minor clarifications or administrative changes, we'll just update the policy without additional notice.

Questions about privacy?

If you have questions about this privacy policy or how we handle your information, please contact us:

dialysisprohelp@gmail.com